At 918 Kaya, your personal data privacy and security is our absolute priority. This Privacy Policy document explains transparently how we collect, use, store and protect your information as a member of Malaysia's trusted online gaming platform.
Last updated: 1 January 2026. This Privacy Policy takes effect immediately and applies to all registered members of 918 Kaya. By using our platform, you agree to the collection and use of information as described in this document.
918 Kaya committed to protecting the privacy of every member who uses our online gaming platform. This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and outlines the data protection practices we follow when handling your personal information.
This Policy applies to all information collected through the 918 Kaya, mobile app, live chat, email, WhatsApp, and all other communication channels between you and us. This includes data collected during registration, game activity, financial transactions, and interactions with our customer support team.
If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer by email at support@918kaya.click.
918 Kaya collects various types of personal data to ensure the platform operates securely and delivers the best experience for Malaysian players. The categories of data we collect are as follows:
| Data Category | Specific Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, selfie photo | Identity verification (KYC), fraud prevention |
| Contact Information | Phone number, email address, residential address | Communications, account verification, 2FA |
| Financial Information | Bank account number, bank name, deposit & withdrawal transaction history | Payment processing via FPX, DuitNow, TNG, GrabPay |
| Activity Data | Game logs, betting history, favourite games, session duration | Platform enhancement, fraud detection, responsible gaming |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Security, multiple-access prevention, performance analytics |
| Communication Data | Live chat records, support tickets, emails, WhatsApp transcripts | Service improvement, compliance, and audit |
We only collect data that is strictly necessary for the stated purposes. You are not required to provide information that is unrelated to your use of the platform 918 Kaya.
Personal data collected by 918 Kaya used solely for legitimate and transparent purposes. Here is how we use your information:
918 Kaya does not sell your personal data to any third party. However, there are limited circumstances where we may need to share certain information with the following parties:
918 Kaya continually invests in enterprise-grade cybersecurity infrastructure to safeguard the personal data of all our Malaysian members. The protective measures we have implemented include:
Platform 918 Kaya uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may cause certain platform features to 918 Kaya not function properly.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member 918 Kaya have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Request the correction of any inaccurate or incomplete personal data.
Request the deletion of your personal data, subject to applicable legal requirements.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format.
Request a restriction on the processing of your data under certain circumstances provided for by law.
To exercise any of the above rights, please contact the Data Protection Officer 918 Kaya via email at support@918kaya.click by stating the right you wish to exercise along with proof of identity. We will process your request within 14 business days.
918 Kaya retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we retain certain data for specified periods to comply with Malaysian legal requirements:
Once the retention period has lapsed, your data will be securely deleted or anonymised across all systems 918 Kaya.
918 Kaya reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, Malaysian legal requirements, or technological developments. You will be notified of any material amendments through:
The latest update date will always be displayed at the top of this document. Continued use of the platform 918 Kaya after the amendments take effect will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns or complaints regarding this Privacy Policy or how 918 Kaya handles your personal data, please reach out to us through the following channels:
We are committed to addressing all privacy-related enquiries and complaints seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).
YOUR DATA PROTECTION
We uphold the highest industry security standards to ensure the privacy of every Malaysian player is fully protected
All data transmitted between your device and our servers 918 Kaya is protected with 256-bit SSL encryption – the same technology used by Maybank, CIMB, and all major banks in Malaysia. No third party can intercept your information.
Every login from a new device requires OTP verification via a registered Malaysian phone number. Even if someone else knows your password, the account 918 Kaya you stay protected without needing access to your phone.
918 Kaya has never and will never sell, rent, or distribute your personal data to third-party advertisers or data brokers. Your data is used solely for the purposes of the services you use.
All data handling practices 918 Kaya fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). You are protected under local law and may file a complaint with the PDPC if necessary.
Staff 918 Kaya may only access member data relevant to their specific role. All access is logged and regularly audited. No staff member can view your password or payment card details.
Platform 918 Kaya undergoes regular penetration testing and cybersecurity audits by qualified independent firms. Any vulnerabilities identified are addressed immediately before they can be exploited by malicious parties.